FAQ

 

Where are you?

We are based at 10 South Street, Wareham, Dorset, BH20 4LT. We are situated between Altogether Care and opposite Terra Organics.

For more information, visit our ‘Where are we’ page here.

What products can I buy instore?

We sell dried foods, either in gravity dispensers or scoop bins meaning you can buy as much or as little as you like. Your container is weighed first to ensure you only pay for what you buy. Read more about how to use our store here .

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There will also be dispensers for milk, honey, oils, vinegars, squash and syrups.

We also sell liquid refills for laundry detergents, fabric softeners, kitchen cleaners, toilet cleaners etc etc. Most household products. We also sell base cleaning ingredients such as bicarbonate of soda, white vinegar and citric acid for making your own products.

In store, you can make your own nut butters and nut milks with nuts purchased in store, and if you want to purchase our coffee beans, we can even grind them for you too!

And finally, there will be a selection of branded eco-friendly products available for your home, travel and personal care. See a list of our stockists here.

Are you vegan/gluten free friendly?

We will endeavour to stock products that are vegan where possible, and these will be marked clearly for you to see. There will no meat products stocked within our store and we will have a service where you can make your own nut milk and butter in store with nuts purchased at the same time. These machines will be strictly dairy free and not used with any products containing dairy.

We will be stocking gluten free products where possible such as oats, flours etc, and these will be labelled as such.

If you have a product you would love to see vegan or gluten free, that we don’t currently stock, please do let us know and we will research options available for you.

How will the Nut Milk & Nut Butter station work?

It’s super easy. Purchase your nuts in store and we will make these into butter or milk for you! You still only pay for the produce you are buying and we will not be charging additionally for the service.

You will be able to create products such as Peanut Butter, as it should be made, with just peanuts! No extras, nothing nasty.

If you are unsure how it works in store, please grab a staff member and they will be happy to help.

Do you do deliveries?

During COVID-19, we did offer home deliveries in the local area. However, due to a lack of demand, we have now ceased home deliveries and allowing those vulnerable to do click and collect instead. This involves us preparing your order, calling over the phone for payment and allowing you to come collect with minimal contact.

Full information on the process, full stock list & how to place an order can be found by clicking the link below.

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How are your products sold?

All loose items are sold by weight, even liquids, although we will endeavour to give you a conversion of millilitres to grams.

A full overview of how our store works can be found here - /guides/2019-how-to-use-our-shop